Life in Zambo

For broadband services, I subscribed to Smart Bro. I actually signed up for the canopy-type, the one that service guys stick to a pole on your roof and try to get good signal. This is how it looks like: If your area has plenty of trees, then you are going to have a hard time. I'm pretty sure you've seen one of these around in your neighborhood. That's what we have on top of our roof right now. So that's my home connection. When I go to work, I always have my pocket modem with me. I had my boyfriend buy me a modem from SM City Cebu, instead of buying the network-locked modem, and put in a Smart Bro sim card. The main reason why I bought an unlocked modem is, so that I can use whatever network sim performs better in whatever area I go to. In Cebu, Globe performs well in Mabolo, and in Zamboanga, Smart performs better. I would still prefer Smart than Globe for broadband services, because when they say unlimited, they really mean it. Unlike Globe, you can't go ...

In a couple of weeks, my two-year contract with Globe will end. During that time, I will have to make a choice between renewing the contract and get the reward phone for being a loyal customer, or I can lose the number and go back to being a prepaid customer. I tried weighing my options, if I renew the All-consumable plan that I signed up for two years ago, I will most likely get a new phone, keep paying PhP 999 every month, and call and text anybody as long as I don't go beyond the credit limit given to me. Plus, with the plan I got, I get 6 hours worth of free surfing and some free texts to other networks. Now if I go back to prepaid, I will lose my number, lose the 6 hours worth of free surfing, and I won't be able to call or text anybody anytime if I don't get myself prepaid credits. But get this, with Globe's GoSakto promo, basically I can get myself 500 minutes for calling Globe and TM subscribers and 1000 text messages to all networks, and that'll last me...

I once worked as a call center agent in Cebu City. As such, we were required to provide world-class service to customers all over the world. To keep our jobs, we were required to be kind to customers, to always keep in mind that the customer is always right, no what. When you turn down a customer, make sure that you are doing it for something bigger than a customer. A few weeks after I arrived in Zamboanga, I went grocery shopping. I had a small plastic bag which had one item in it. I could've stuffed it in my pocket, but I didn't, because I didn't want a bulging pocket. So I strolled into the supermarket, when all of a sudden, in the rudest possible way, "Pssst, psst, pssst!!!"